SALVO INDIA ("we", "us", "our") respects the privacy of its customers and is committed to protecting their personal data in accordance with Indian privacy laws. This Privacy Policy outlines the information we collect from you, how we use it, and the measures we take to safeguard it. By using our website or services, you agree to the terms of this policy.

 

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of personal and sensitive personal information:

 

1.1 Personal Information

• Name

• Contact details (email address, phone number, mailing address)

• Payment details (credit/debit card or other payment information)

• Purchase history

We collect and use this information only when necessary for lawful business purposes, in accordance with Indian data protection laws.

 

1.2 Non-Personal Information

We may collect non-personal information about your interaction with our website, such as your IP address, browser type, operating system, and browsing behavior. This information helps us improve our website functionality and user experience.

 

2. Purpose of Collecting Information

We collect and process your personal data for the following purposes:

• To fulfill your orders and provide customer support

• To communicate with you regarding your orders or our products and services

• To process payments and prevent fraudulent transactions

• To enhance your browsing experience on our website

• To send promotional and marketing communications (you can opt-out at any time)

• To comply with legal and regulatory requirements

 

3. Consent and Choice

By using our website or providing us with your personal data, you consent to the collection, storage, and processing of your personal information as outlined in this policy. You may withdraw your consent at any time by contacting us (see Contact Details below).

 

You also have the right to choose not to provide certain information; however, this may affect your ability to use certain features of our website or services.

 

4. Data Security

We take reasonable and appropriate steps to protect your personal data from unauthorized access, disclosure, alteration, and destruction. This includes:

• SSL encryption for secure payment processing

• Limiting access to your data to authorized personnel only

• Regular audits of our systems and security practices

• Although we implement strong security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your personal data.

 

5. Sharing of Personal Information

We do not share, sell, or rent your personal information to third parties for commercial purposes, except under the following circumstances:

 

5.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist in order fulfillment, payment processing, and delivering products. These providers are contractually obligated to protect your data and only use it to perform services for SALVO INDIA.

5.2 Legal Compliance

We may disclose your personal information to government authorities or regulators if required by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or safeguard against fraudulent activities.

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather information about your usage of our website.

 

6.1 Types of Cookies

• Session Cookies: Temporary cookies that remain until you close your browser.

• Persistent Cookies: Remain on your device until you manually delete them or they expire.

You can manage cookies through your browser settings. Disabling cookies may affect your experience and access to certain features on our website.

 

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. This includes retention for legal, accounting, or reporting purposes.

 

8. Your Rights Under Indian Law

As per the IT Act, 2000, and the Sensitive Personal Data or Information (SPDI) Rules, you have the following rights concerning your personal data:

 

8.1 Right to Access

You have the right to access your personal information held by us. You can request a copy of the data we hold about you by contacting us.

8.2 Right to Rectification

You have the right to correct any inaccurate or outdated personal information we hold about you.

8.3 Right to Withdraw Consent

You have the right to withdraw your consent to the processing of your personal data at any time. However, withdrawing consent may limit your access to certain services or products.

8.4 Right to Delete Information

You can request the deletion of your personal data unless we are required by law to retain it for legitimate business or legal purposes.

 

9. Grievance Officer

In compliance with the Information Technology Act, 2000, and the rules there under, the name and contact details of the Grievance Officer are provided below. If you have any concerns or grievances about the processing of your personal data, you can reach out to:

 

Grievance Officer: Pratik Sukhadiya

Email: salvoindia7@gmail.com

Phone: 9328654556

Address: 11 - 33 Second Floor, Keshav Plaza, Vijapur - 384570

 

The Grievance Officer will respond to your concerns within 30 days.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for any other reason. Any changes will be posted on this page, and we will notify you via email or prominent notice on our website.

 

11. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

 

Email: salvoindia7@gmail.com

Phone: 9328654556

Address: 11 - 33 Second Floor, Keshav Plaza, Vijapur - 384570